A customized Travel Agency CRM solution provides you with the tools to manage prospects and existing customers. The CRM provides you with tools to convert more leads into potential guests, and can improve repeat business from your old customers. It helps you keep track of all the customer information and email conversations at a single place, create reports, keep track of tasks, send out emails to customers based on their past booking history, etc.The tour operator CRM also helps you save valuable time in doing repetitive tasks, saving you money.