A customized Hotel CRM solution provides your Hotel with the tools to manage prospects and existing customers. Simply put, it provides you tools to convert more leads into guests, and can improve repeat business from your customers. Besides, it also helps you save valuable time in doing repetitive tasks and can also save you money. It helps you keep track of all the customer information and email conversations at a single place, create reports, keep track of tasks, send out emails to a group of customers based on their past booking history, etc.